Política de envío

Shipping Policy

Thank you for shopping with us!

Below you’ll find the details of our shipping policy:

1. Processing Time:

• Orders are typically processed within 1-2 business days after payment confirmation.

2. Shipping Methods:

• We offer standard and expedited shipping options.

• Standard shipping usually takes 3-5 business days for domestic orders.

• Expedited shipping delivers within 1-2 business days for domestic orders.

• International shipping times vary depending on the destination and selected shipping method.

3. Shipping Rates:

• Shipping rates are calculated based on the weight of the package and the shipping destination. • Free shipping may be offered for orders over a certain amount, as specified on our website.

4. Tracking Information:

• Once your order has shipped, you will receive a shipping confirmation email with tracking information.

• You can track your package using the provided tracking number on our website or the carrier’s website.

5. Shipping Restrictions:

• We currently only ship to addresses within the United States.

• Some items may have shipping restrictions due to size, weight, or other factors. Any such restrictions will be clearly stated on the product page.

6. Address Accuracy:

• Please ensure that the shipping address provided is accurate and complete. We are not responsible for packages that are lost or delayed due to incorrect addresses provided by the customer.

7. Delivery Issues:

• In the rare event of a lost or delayed package, please contact us, and we will work with the shipping carrier to resolve the issue promptly.

8. Order Changes or Cancellations:

• Once an order has been processed, changes or cancellations may not be possible. Please contact us as soon as possible if you need to make any changes to your order.

9. Holidays and Peak Seasons:

• During holidays and peak seasons, processing and shipping times may be slightly longer than usual due to high order volumes.

We appreciate your patience during these times. If you have any further questions about our shipping policy, please don’t hesitate to contact us at Despojitosmia@gmail.com.