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Policies & Returns

Despojitos Return & Refund Policy

Thanks for shopping at Despojitos.com! We want to make sure you are happy with your purchase and that your experience is flawless but if for any reason a return must be made, we're here to help.

Returns:

You have 14 calendar days to return the item from the date it was received. Please email us the reason why you are returning the product and we will address the issue promptly and exchange or return the item. 

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 5-7 business days, depending on your card issuer's policies.

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Contact Us: If you have any questions on how to return your item to us, contact us at DespojitosMIA@gmail.com.